Privacy Policy

We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data provided to us when using our Website.

1. Who We Are

1.1 Welcome to See You Front Left at https://www.seeyoufrontleft.com (“Website”, “Site”, “Platform”).
1.2 The Website is operated by SEE YOU FRONT LEFT PTY LTD (“we”, “us”, “our”, “SYFL”). Our registered office is in Brisbane City, QLD 4000, Australia. Our registered Australian Company Number (ACN) is 672516406.
1.3 We are a Website that shares and promotes electronic music events around the world. Our products and services are available online through our Website only, which is accessible through internet browsers on personal electronic devices. We may also offer marketing services through social media platforms for promoted events on our Website.
1.4 Access to, and use of our Website is subject to our Terms of Use and our Privacy Policy.
1.5 By accessing our Website, you agree to our Terms of Use and Privacy Policy. If you have any questions, please use the contact details provided on our Website.

2. Who You Are

2.1 In this Privacy Policy, we refer collectively to our consumers as “you”, “your”, or “Users”. Our Users encompass Event Organisers or Creators who use our Website to submit, share, and promote their event, as well as Event Goers who use our Website to search for and find information about events.

3. Information We Collect

3.1 Personal Information: When you create an account or interact with our site, we may collect personal information such as your personal or business name, email address, and any other details necessary for the registration process.
3.2 Event Information: To provide our services, we collect information about the events you submit. The event information we collect includes the event name, date and time, location, cost of tickets, number of attendees, music genre/s, event type/s, and artist or DJ names.
3.3 Transaction Information: When you make a purchase for event promotion services, we collect payment information, including credit card details. This information is securely processed through our payment gateway. Please refer to our Purchase Policy for more information.
3.4 Usage Information: We gather information about how you use our website, including pages visited, links clicked, and other interactions for analytical purposes. This helps us improve our services and user experience for Event Organisers, as it allows you to view the analytics for your event on your account.
3.5 Location Information: With your consent, we may collect and process location information derived from your device for providing location-based services.
3.6 Communication: We may collect information related to your communication with us, including emails and support enquiries.

4. How We Use Your Information

4.1 Event Promotion: We use the information you provide to share and promote your events on our platform, including displaying event details and marketing content to our users.
4.2 Account Management: We use your personal information to manage your account, process transactions, and provide customer support.
4.3 Communication: We may use your contact information to send you important updates, newsletters, promotional materials, and information related to your account.
4.4 Analytics: We analyse user behaviour and website interactions to improve our services, enhance user experience, and optimise our marketing efforts.
4.5 Improving Our Services: We use collected information to enhance and personalise your experience on our site, improve our services, and develop new features.

5.1 Third-Party Services: We may share your information with trusted third-party service providers that assist us in operating our website and services, including our secure payment gateway. These service providers are obligated to keep your information confidential.
5.2 Legal Requirements: We may disclose information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or the safety of others.

6. Links to Third-Party Websites

6.1 Service: Our Website, SYFL, may contain links to third-party websites that have been provided by us or Event Organisers on event listings for your convenience and reference. We are not responsible for the privacy practices, content, or security of these third-party sites. This Privacy Policy applies solely to information collected by SYFL.
6.2 Third-Party Websites: Clicking on links to third-party websites may take you away from our platform. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.
6.3 No Endorsement: The inclusion of links to third-party websites does not imply an endorsement or affiliation with those websites. SYFL does not control these third-party websites and is not responsible for their practices or content.

7. Cookies and Tracking Technologies

7.1 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse website traffic. We offer the option of either accepting or declining these cookies upon arrival on our Website. You can manage your cookie preferences through your browser settings.

8. Data Security

8.1 Security Measures: We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.
8.2 User Responsibilities: While we take reasonable steps to safeguard your information, it is essential for you to keep your account credentials, including your password, confidential, as no method of transmission over the internet or electronic storage is 100% secure. Please notify us immediately if you suspect any unauthorised access to your account.

9. International Users

9.1 If you are accessing our Website from outside Australia, please be aware that your information may be transferred, stored, and processed in Australia, where our servers are located. By using our services, you consent to this transfer of information.

10. Your Choices and Rights

10.1 Account Settings: You can manage your account settings and communication preferences through logging into your account dashboard.
10.2 Access and Correction: You have the right to access, correct, or update your personal information. If you need assistance, please contact us using our contact details below.
10.3 Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the communication or contacting us.

11. Children’s Privacy

11.1 Our Website and Services are not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have the information reviewed and/or removed.

12. Changes to this Privacy Policy

12.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the last update will be revised accordingly. If you do not agree with any changes we make to our Privacy Policy, we advise you to not use our Website.

13. Contact Us

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]